General Terms & Rental Conditions

Clear, transparent, and fair policies designed for your total peace of mind in Morocco.

✨ 0 DH Deposit — No Deposit 👤 21 Years Minimum 🪪 License 2+ Years Comprehensive Included

Driver Requirements & Mandatory Documents

The primary driver and any additional authorized drivers must be at least 21 years old.
Hold a valid national or international driving license issued at least 2 years prior to the rental date.
Original documents must be presented at vehicle pickup: valid driving license, passport or national ID card, and proof of residence if applicable.
A secondary driver can be registered on the agreement free of charge upon presenting their original documents.

Displayed rental prices include comprehensive collision damage insurance (with excess), free airport delivery, and VAT.
Rates are locked and guaranteed once your reservation is confirmed by our customer support team.
Accepted payment methods: major credit/debit cards (Visa, Mastercard, CMI), bank transfer, or cash upon vehicle pickup.
Billing is based on a 4-day minimum package. Short stays (1, 2, or 3 days) are fully welcomed and billed based on the standard 4-day package.

Hilaliens Car operates on total mutual trust: NO security deposit is required to rent our vehicles (0 DH / 0 € Deposit).
No credit card holds or pre-authorizations are placed on your card during key handover.
No cash deposit is withheld, giving you complete financial freedom during your stay in Morocco.
Comprehensive insurance coverage with 24/7 roadside assistance is included without locking up your funds.

Free 24/7 pickup & return at Casablanca Mohammed V International Airport (Terminals 1 & 2) with personalized meet & greet.
Pickup and drop-off also available at our city center branch (Boulevard Mohammed V) or Maârif district.
A detailed check-in inspection sheet with time-stamped photos is signed at both pickup and return.
Fuel policy: vehicles are supplied with a designated fuel level and must be returned with the same amount (Same-to-Same policy).

All vehicles include comprehensive cover against civil liability, theft, fire, and collision damages with standard deductible.
24/7 nationwide roadside assistance and breakdown towing is included across Morocco.
In the event of an incident, the renter must submit an official police/gendarmerie report and notify Hilaliens Car within 24 hours.
Exclusions: driving under the influence of alcohol or narcotics, tyre and underbody damages caused by off-road driving.

The renter agrees to operate the vehicle responsibly and in accordance with Moroccan traffic regulations.
Vehicles are strictly restricted to the territory of the Kingdom of Morocco. International border crossing is strictly prohibited.
Subletting the vehicle, participating in motor rallies, or transporting passengers for commercial hire is prohibited.
Driving on unpaved trails or rough tracks is prohibited for economy sedans (permitted only for appropriate 4x4 SUVs).

100% free cancellation up to 48 hours prior to the scheduled pickup time.
To modify pickup times, dates, or locations, contact our team via WhatsApp without modification penalties.
Early vehicle return initiated by the customer is non-refundable for unused rental days.

This rental contract is governed by and construed in accordance with the laws of the Kingdom of Morocco.
Any dispute shall be subject to the exclusive jurisdiction of the competent courts of Casablanca.

Our team is available 24/7 to advise and tailor conditions to your specific itinerary in Morocco.